Description >>
1.Please leave us a message about your bust, hip, waist and other information before you buy it.
2. Our products are customizable, so we can make all kinds of dresses according to your demands.
3. If you have any other question, please contact us.
4. The descriptions may be not proper. The pictures are what the products are like. Please use the pictures as references.
![]() About Shipping >> The goods will be delivered to your address. To guarantee smooth transaction, please confirm your Shipping address before the order. We understand that you would be frustrated if the shipment takes more time than expected, please be patient wait for it, because we are also anxious. Generally, if the item you buy is in stock, we can send it as soon as possible, and you can get your item 10 days or so after you pay online. If your dress is customized, it would be about a month after paying online. If you have other questions, please feel free to contact us! Delivery time: 3-10 days, varies from different places. Contact us one month or so in advance if you want to customize dresses. (processing time: 6-15days) Asia/Western Europe/ Northern America: 2-10 working days Southern America/Africa: 7-15 working days Southern Africa/other places: 15-30 working days ![]() Terms of Sales >> 1. Are the dresses exactly the same as the ones I receive? Answer: As our products are mostly handmade, there also might be some slight differences, so we can guarantee 95% the same as shown in the picture. 2. Can I customize a dress that doesn't exist in the list? Answer: Yes, you can, you can tell us your design and we customize it according to your directions. You can also choose different colors or different fabrics. 3. Are the dresses made by machine or hand? Answer: The dresses are mostly handmade. Parts of the process like cutting and dyeing are finished by machine, but the most parts are by hand. As most of the parts are handmade, our products are finer and better designed. 4. Can I change one for another when I receive the dress if the dress doesn't satisfy me? Answer: Yes, you can, you can just keep the dress the same as it was sent, and change for another one. It works only when there's quality problem. 5. How long will I receive it after paying? Answer: About 25 days or so. It varies according to different areas. We suggest that you buy earlier if you need it urgently. Buying Notes >> 1. The dresses do not include any accessories such as gloves, wedding veil in the pictures. 2. Colors may vary between different screens. If you wish and have a large bulk, we can send you the swatch. 3. Please give me your exact size and color when placing an order. 4. Before ordering, please read this listing carefully and ask all your questions. 5. We cherish every feedback so we will make every dress perfect and in accord with your demand. Return Policy >> Please kindly read through our return policy before your order. Any doubts, please do not hesitate to contact us by conversation or Email. 1. Wrong Size and wrong color can be returned for a new correct item or a refund after our confirmation and this is valid within 3 days after your reception of the goods; 2. Major quality problems including broken materials, missing ornaments, large grease or dirt can be returned for a new item or a refund after our confirmation and this is valid within 3 days after your reception of the goods; 3. Free repairing for custom made items available even if the customization information are mistakenly provided by the customers. This is valid on condition that customers are liable for the shipping cost related to this case. About Feedbacks >> 1.If you have any question, please contact us at the first time. We will solve your problems as soon as possible. 2. We will be most thankful if you give us a positive feedback. A positive feedback would encourage us greatly! About Us >>
Felala Dress locates in China mainlands. We have our own factory and business. Now our products are sold all over the world.
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